Pretty fantastic assistance went in and enjoy all the things I decide dinning desk,bedroom, living established. The store owner was pretty pleasant and kind and his staff in addition
Update: even now haven't heard back again from Ashley, I termed them numerous periods and wasted hours of my time. They shipped ruined furniture and don’t stand by their issues. My sofa was sent harmed currently. I compensated around $400 for “white glove” shipping and delivery and my couch arrived ripped and stained.
Keylin Montalvan was incredibly educated about merchandise which i was in search of and he or she was incredibly heat, kind and he or she provided me this sort of Excellent service which i highly endorse her to all my relatives and buddies.
Will never acquire from Ashley once more. Each assertion made by income reps and customer service has actually been incorrect. Had been informed furniture was in inventory. Under no circumstances heard from any person for delivery. Known as many periods and listened to things like "we'll get in touch with you back again in three business times" but not a soul at any time phone calls back. Finally called the retail outlet specifically and was advised which the sofa was out of inventory until eventually October.
I just lately frequented Ashley Furniture to locate a new family room set. I was experience confused with all the choices, but then I achieved Omar. He took time to comprehend my model and wishes, guiding me by numerous decisions without any stress.
Acquired a stunning couch at Ashley. Their collection was terrific and Omar who aided me clinched the awesome deal he gave , he’s a terrific salesman
I'd even give just one star. Ashley furniture has long been Awful and also the worst company I at any time had to handle. I purchased lots of furniture through them and when shipping came, 50 percent my buy was missing devoid of informing me prior.
We've had precisely the same troubles with supply that many people have shared. We purchased a sectional in retail outlet in early September and were astonished to listen to that in would not get there until late Oct. We were being surprised but made a decision we could hold out. Now instantly These are telling us that 50 % on the sectional is likely to make it in mid November, the ottoman sometime in December, and they've got no expected date nonetheless for the rest of the sectional.
Cody support us for getting what we need it he was so assist entire my wife was so pleased and that make me feel happy thanks a great deal of cody I actually suggest this ashley's area amd obviously your provider
I are an Ashley Customer for years. I have been a loyal customer but since staying bought out is horrible. First time procuring by bolingbrook location and they will not get my shipping and delivery right. I will have needed to just take now four days off to look ahead to shipping.
The shop is nice but I are actually looking ahead to about an hour or so over the cellphone , should they don’t get I are going to be getting in contact with upper administration, I just want to check on my sofa !
Really bad customer service. The salesperson led us to feel the couch would suit our Place; on the other hand, he where to buy a couch was incorrect. At the time it was shipped, and we realized we were being unsatisfied with it, it was close to not possible to have ahold of customer service. Way too many several hours invested on maintain or remaining transferred to the wrong man or woman.
Tim was a enjoyment to work with. He was well-informed and confirmed what was accessible. Following picking my things he set it up supply and I used to be on my way.
Abby is definitely the product sales associate that assisted us on the Bolingbrook locale. She was incredibly great and really helpful.